Frequently Asked Questions

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. See full details.

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up here.

What does the Growth plan cost and what does it include?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.

What is included in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.

How can I try Hygraph before committing?

You can sign up for a free forever developer account or try the Enterprise plan for 30 days. Start your trial.

Features & Capabilities

What is Hygraph?

Hygraph is an AI-powered, GraphQL-native headless CMS designed to accelerate content velocity and manage content of any complexity. It enables teams to launch faster with control and flexibility. Learn more.

What are the key capabilities of Hygraph?

Key capabilities include GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, and cost efficiency. See all features.

Does Hygraph support AI and automation?

Yes, Hygraph offers built-in AI capabilities to accelerate content velocity, including AI Agents, AI Assist, and MCP Server for secure communication between AI assistants and Hygraph. Explore Hygraph AI.

What integrations does Hygraph offer?

Hygraph integrates with digital asset management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Explore more in the Marketplace and documentation.

Does Hygraph provide APIs?

Yes, Hygraph provides multiple APIs: Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. See API Reference.

What technical documentation is available for Hygraph?

Hygraph offers extensive documentation covering APIs, schema components, references, webhooks, and AI integrations. Access documentation.

How does Hygraph handle digital asset management?

Hygraph allows users to host, organize, and edit digital assets inside the CMS, with integrations for major DAM platforms and unlimited asset storage on most plans. Learn more.

What performance improvements does Hygraph offer?

Hygraph features high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides best practices for optimization. Read more.

How does Hygraph support localization?

Hygraph provides localization features for managing content across multiple languages and regions, making it suitable for global teams. See localization features.

Security & Compliance

What security certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. See secure features.

How does Hygraph ensure data security?

Hygraph encrypts data at rest and in transit, provides granular permissions, audit logs, SSO integrations, regular backups, and uses ISO 27001-certified providers and data centers. Learn more.

Is Hygraph compliant with GDPR?

Yes, Hygraph is fully GDPR compliant, ensuring adherence to data protection and privacy regulations. See compliance details.

Does Hygraph offer dedicated hosting options?

Yes, Hygraph offers shared or dedicated hosting in multiple regions, supporting compliance with local regulations and enterprise requirements. Learn more.

How can I report a security incident to Hygraph?

Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. See reporting process.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See case studies.

What industries use Hygraph?

Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Explore case studies.

What business impact can customers expect from Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved engagement by 15%. See more examples.

Can you share specific customer success stories?

Yes, notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). Read case studies.

How quickly can Hygraph be implemented?

Implementation time varies by project. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines with a smooth rollout. Hygraph offers a free API playground and onboarding resources for fast starts. See Top Villas case study.

How easy is it to start using Hygraph?

Hygraph is designed for easy onboarding, with a free developer account, API playground, structured onboarding calls, training resources, and extensive documentation. Non-technical users can start quickly. See documentation.

What pain points does Hygraph solve?

Hygraph solves operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (schema evolution, integration, performance, localization, asset management). See solutions.

How does Hygraph address developer dependency?

Hygraph provides an intuitive interface for non-technical users, enabling independent content management and reducing bottlenecks. Marketers and content teams can update content without developer intervention. Learn more.

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph is the first GraphQL-native headless CMS, simplifying schema evolution and integration. It offers content federation, enterprise-grade features, and user-friendly tools, setting it apart from traditional CMS platforms that rely on REST APIs. See comparison.

Why choose Hygraph over other headless CMS solutions?

Hygraph stands out for its GraphQL-native architecture, content federation, scalability, security, ease of use, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted easiest to implement four times. See G2 report.

How does Hygraph solve pain points differently than competitors?

Hygraph eliminates developer dependency, simplifies schema evolution, integrates multiple data sources, and offers cost efficiency, robust APIs, Smart Edge Cache, and localization. Its GraphQL-native approach and content federation set it apart from competitors like WordPress, Sanity, Prismic, and Contentful. See comparison.

What market recognition has Hygraph received?

Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. See G2 report.

Support & Implementation

What support resources does Hygraph provide?

Hygraph offers webinars, live streams, how-to videos, extensive documentation, and a community Slack channel for support. Get support.

How does Hygraph help with onboarding?

Hygraph provides a structured onboarding process, including introduction calls, account provisioning, business and technical kickoffs, content schema planning, and training resources. See onboarding resources.

Is there a community for Hygraph users?

Yes, Hygraph has a community Slack channel where users can engage with experts and peers for quick assistance. Join here.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, and ability to manage content independently. For example, Anastasija S. said, "Every change I make to Hygraph I can instantly see on the front-end." See more feedback.

Are there any challenges users have faced with Hygraph?

While most feedback is positive, some users have noted that Hygraph can be time-consuming or complex for less technical users. See user reviews.

Product Information

What is the primary purpose of Hygraph?

Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, simplifying workflows and enhancing efficiency with a modern, flexible, and scalable CMS. Learn more.

Who are some of Hygraph's customers?

Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See customer stories.

What roles and companies are best suited for Hygraph?

Hygraph is designed for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. See case studies.

Where can I find more information about Hygraph?

You can explore Hygraph's product, features, documentation, case studies, and support resources on the official website: hygraph.com.

Introducing Click to Edit
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Turn content into impact, faster

AI-Powered Headless CMS that accelerates content velocity. Manage content of any complexity with ease, so your entire team can launch faster with control.

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Make velocity a team sport

Hygraph for developers

For Developers

API-performant, structured content built for flexibility and scale

Content Architecture

Enables teams to model content precisely and deliver efficient fetching of data

Vision Healthcare logo

Hygraph's simplicity is its greatest strength. The clear, GraphQL-native approach has made our workload significantly lighter.

Luigi van der Pal

Luigi van der Pal

Senior Software Engineer

Hygraph uniting both developers and marketers
Hygraph for marketers

For Marketers

The smarter way to publish content quickly, consistently, and at scale

Hygraph Studio

Faster editing with an intuitive interface, optimized navigation and workflows

Voi logo

I was able to publish with minimal support from the technical team. What used to take forever now only takes about two weeks.

Margarita Iovi

Margarita Iovi

Senior Brand & Campaign Manager

Hygraph Enterprise

Enterprise-grade solutions to scale your content operations

Hygraph feature: Roles & Permission

Roles & Permissions

Mirror your editorial process and internal structure with specific access controls

Hygraph feature: SSO Integration

SSO Integration

Meet secure login requirements with your organization’s SSO, compatible with all industry-standard protocols

Hygraph feature: Security

Security

ISO 27001 certified & SOC 2 Type 2 compliant data centers, with GDPR compliance

Hygraph feature: Audit Logs

Audit Logs

Monitor any changes made through detailed logs, filterable by specific actions

Hygraph feature: Worldwide CDN

Worldwide CDN

Assets accessible via CDN-backed URLs, ensuring fast, global delivery optimized for performance

High velocity teams work with Hygraph

+40

Markets managed

57%

Increase in users with higher session duration

Read the full case study

1 day

to set up campaign from 1 week

2 weeks

to launch in new markets from 2 months

Read the full case study

15%

Higher engagement rate

1/2

Expected page update turnaround time

Read the full case study
Vision Healthcare logo

Hygraph's simplicity is its greatest strength. The clear, GraphQL-native approach has made our workload significantly lighter.

Luigi van der Pal

Luigi van der Pal

Senior Software Engineer

Dr. Oetker logo

We are able to easily launch into new markets just by replicating the environments and migrating the content

Maximilian Steudel

Maximilian Steudel

MarTech & Digital Engagement Lead

Lindex Group logo

We've removed so many blockers - now we focus on building the experience we as well as our customers want.

Patrik Thituson

Patrik Thituson

Software Developer

Resources

Don't take our word for it, hear it from our Enterprise users

Gartner Statement on Hygraph

Highly recommended by leading experts across industries

Very nice CMS for localization and large scale

The user interface is intuitive enough that normal people can use it. The custom app integration is pretty nice.

Sigurður G.

Sigurður G.

Chief Technology Officer

G2

A CMS That Grows with You and For the Organization

Handles large volumes of content and traffic smoothly, ideal for enterprise needs and also for an organization to enhance the requirements for the technology

Ameen A.

Ameen A.

Senior Consultant

G2

Great UI, fast to comprehend and localizeable CMS

The set-up is very clear and therefore easy to understand, it is versatile in adding new content components to upgrade user experience

K

Charissa K.

Senior CMS Specialist

G2
Hygraph Voted #1 in Enterprise Usability (3 years in a row)

Voted #1 in Enterprise Usability (3 years in a row)

Powerful CMS solution for complex websites!

The team's support in planning, creating, and maintaining the solution is unparalleled.

TK

Tom K.

Team Lead, Web Development

G2

Having a great experience using Hygraph with my team

Great customed support - getting answers to my requests very quickly. Ease of use is a another aspect i like - every change I make to Hygraph I can instantly see on the front-end

Anastasija S.

Anastasija S.

Product Content Coordinator

G2
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Experience it yourself

Try Hygraph Enterprise for 30 days, or request a live demo to discuss larger projects.